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Business Transfers Boom at Wise, but Personal Accounts Still Dominate

Tuesday, 15/04/2025 | 07:28 GMT by Arnab Shome

  • Wise reports £39.1B in cross-border volumes, 9.3M active users, and global expansion, despite a drop in take rate.
  • Customer growth and new market launches fuel Wise’s Q1, but margins tighten as take rate dips to 0.53%.

Wise (shutterstock)

Wise (LON: WISE) announced today (Tuesday) that its quarterly cross-border volumes in the three months ended 31 March 2025 jumped by 28 per cent to £39.1 billion, while its customer holdings increased 33 per cent to £21.5 billion.

Strong Figures from Wise

Another key metric that improved was the number of active customers on the platform, which crossed 9.3 million—a 17 per cent year-on-year increase. The platform remains focused on personal accounts, with the number of such accounts reaching over 8.8 million, compared to around 453,000 business accounts.

However, when it comes to cross-border transaction volume, business accounts contributed £10.7 billion, while personal accounts sent £28.4 billion.

Kristo Käärmann, Co-founder and CEO of Wise

“We ended the financial year by taking Wise to even more people and businesses around the world,” said Kristo Käärmann, Co-Founder and CEO of Wise, hinting that the growth was supported by the platform’s launch in Mexico and the introduction of business accounts in Hong Kong.

Focus Is on Expansion

Apart from customer-related metrics, the London-listed company ended the quarter with an underlying income of £350.4 million, a 13 per cent rise. Although its cross-border take rate dropped by 14 basis points to 0.53 per cent, instant transfers improved to 65 per cent from 62 per cent.

Meanwhile, the company’s cross-border revenue came in at £208.4 million, a decline of 2 per cent quarter-on-quarter, but a 2 per cent increase year-on-year.

“We continue to move closer to achieving money without borders by investing in our long-term growth,” Käärmann added. The company is indeed expanding globally.

“We recently launched our popular Interest feature in Australia, helping more customers earn returns by placing their money in funds backed by government-guaranteed assets,” the CEO said. “We also announced the opening of a new hub in Hyderabad to drive growth in India, building on recent office expansions in London, Tallinn and Singapore.”

Wise (LON: WISE) announced today (Tuesday) that its quarterly cross-border volumes in the three months ended 31 March 2025 jumped by 28 per cent to £39.1 billion, while its customer holdings increased 33 per cent to £21.5 billion.

Strong Figures from Wise

Another key metric that improved was the number of active customers on the platform, which crossed 9.3 million—a 17 per cent year-on-year increase. The platform remains focused on personal accounts, with the number of such accounts reaching over 8.8 million, compared to around 453,000 business accounts.

However, when it comes to cross-border transaction volume, business accounts contributed £10.7 billion, while personal accounts sent £28.4 billion.

Kristo Käärmann, Co-founder and CEO of Wise

“We ended the financial year by taking Wise to even more people and businesses around the world,” said Kristo Käärmann, Co-Founder and CEO of Wise, hinting that the growth was supported by the platform’s launch in Mexico and the introduction of business accounts in Hong Kong.

Focus Is on Expansion

Apart from customer-related metrics, the London-listed company ended the quarter with an underlying income of £350.4 million, a 13 per cent rise. Although its cross-border take rate dropped by 14 basis points to 0.53 per cent, instant transfers improved to 65 per cent from 62 per cent.

Meanwhile, the company’s cross-border revenue came in at £208.4 million, a decline of 2 per cent quarter-on-quarter, but a 2 per cent increase year-on-year.

“We continue to move closer to achieving money without borders by investing in our long-term growth,” Käärmann added. The company is indeed expanding globally.

“We recently launched our popular Interest feature in Australia, helping more customers earn returns by placing their money in funds backed by government-guaranteed assets,” the CEO said. “We also announced the opening of a new hub in Hyderabad to drive growth in India, building on recent office expansions in London, Tallinn and Singapore.”

Arnab Shome

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Arnab is an electronics engineer-turned-financial editor. He entered the industry covering the cryptocurrency market for Finance Magnates and later expanded his reach to forex as well. He is passionate about the changing regulatory landscape on financial markets and keenly follows the disruptions in the industry with new-age technologies.

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